Convera - AI

Product Overview

Static forms and raw spreadsheets are where valuable feedback goes to die. They’re impersonal, tedious, and fail to capture the authentic voice of your users. Introducing Convera, a white label end-to-end intelligence platform that transforms the entire feedback loop. Convera starts by replacing outdated forms with an on-site Conversational AI that captures authentic human feedback through natural language. It then uses the power of of LLM API’s to instantly analyze and structure this data, transforming it into a dynamic, intelligent, and beautifully designed report. Convera is the complete solution for turning raw conversations into strategic clarity.

Architecture

Convera is lightweight, scalable, and incredibly easy to manage. It creates a seamless flow from human conversation to machine intelligence. The Conversational AI Interface is a customizable, offering narrative prompts and managing an adaptive UI while processing voice-to-text in real-time for data capture. Powered by any LLM of choice, the Intelligence & Structuring Layer analyzes conversational inputs, generating summaries, detecting themes, and answering queries. Meanwhile, your data transforms into a dynamic database, serving as the central hub for real-time data, seamlessly integrated with the AI interface and reporting engine.

How It Works

The workflow simplifies complex processes into a seamless, automated loop. When a user visits the app, they interact with the AI, providing feedback in a natural way. The AI quickly processes this input, extracting key data points like month, message, and name, and organizes it into a new row in your data base. The Management team can access the report anytime, fetching the latest data and filtering it by your chosen timeframe. The application sends this information to the LLM for analysis, which then returns a detailed report featuring an AI-generated headline, a narrative summary, and sentiment-aware themes. Management teams can easily read the summary or engage in an interactive Q&A to ask specific questions and receive contextual answers in real-time.

Automate the Entire Feedback Loop

 Save countless hours by automating the entire process, from capturing and transcribing voice feedback to analyzing and summarizing key insights.

Uncover Authentic, Deeper Insights

 The combination of conversational capture and AI analysis allows you to understand the why behind the data, identifying nuanced themes and sentiment trends you would otherwise miss.

Empower Your Team with Self-Serve Data

The interactive Q&A makes data exploration accessible to everyone, allowing team members to get answers to their specific questions without needing an analyst.

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Boost Engagement from Collection to Consumption

The delightful conversational interface increases submission rates, while the beautiful, readable reports ensure the insights are actually consumed and acted upon.

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Create a Human-Centered Brand

Show users and team members you value them by providing modern, intelligent, and respectful tools to share and understand feedback.

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